Frequently asked questions

Kindly place booking on https://www.socioq.com/availbailityratesbookings.

Reservations will be processed in the order they are received, subject to confirmation. A booking will only be considered confirmed upon receipt of full payment.

We accept Paynow and Credit Card.

• For cancellations before 60 Calendar days before the event date will be entitled to a full refund.

• For cancellations between 31-59 Calendar days before the event date, renter is only entitled to 50% refund.

• For cancellations within 30 Calendar days as well as any no shows will not be entitled to any refund.

• For rescheduling requests made between 30 and 23 Calendar days before the event date, a rescheduling fee of $150 will be applicable.

• For rescheduling requests between 22-15 Calendar days before the event date, rescheduling fee of $250 will be applicable.

• For rescheduling requests within 14 Calendar days (2 weeks) prior to the original booking date will not be entitled to any refund.

• The rescheduled date must fall within 6 months of the date of the rescheduling request.

In addition to the booking fee, there is a compulsory cleaning fee of $60 to ensure the cleanliness of the space.