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  • How do I make a booking?
    Kindly fill out an enquiry form on www.socioq.com or whatsapp us at +65 9864 6765 with the date and time of your event, so that we can inform you of the availability and corresponding cost. Reservations will be processed in the order they are received, subject to confirmation. A booking will only be considered confirmed upon receipt of full payment.
  • Which modes of payment are accepted?
    We accept Paynow and Credit Card.
  • Is it possible to cancel a confirmed booking?
    For cancellations before 60 Calendar days prior to the event date will be entitled to a full refund. For anytime between 31-59 Calendar days, renter is only entitled to 50% refund. Any cancellation within 30 Calendar days as well as any no shows will not be entitled to any refund.
  • Are there any additional charges, apart from the booking fees?
    In addition to the booking fee, there is a compulsory cleaning fee of $60 to ensure the cleanliness of the space.
  • What is your location?
    We are located at SOCIOQ@BUGIS: 6A Jalan Klapa, Singapore 199318 on Level 2 & 3 SOCIOQ@BESAR: 321C Jalan Besar, Singapore 208979
  • How many people can your space accommodate at maximum?
    Bugis Level 2: Up to 35 seated guests & up to 40 standing guests Bugis Level 3: Up to 25 seated guests & up to 30 standing guests Besar: Up to 60 seated guests & up to 80 standing guests
  • What facilities are provided on the premises?
    Bugis Level 2: Electronic Darts Arcade Machine Gaming Console 65" TV KTV System & Microphones Mahjong Table & Tiles Poker Table & Chips Dining Set 2 x 1.8m Foldable Tables Chairs & Stools Water Dispenser Fridge Toilet Bugis Level 3: Foosball Table 65" TV KTV System & Microphones Mahjong Table & Tiles Outdoor Balcony 2 x 1.8m Foldable Tables Chairs & Stools Water Dispenser Fridge Toilet Besar: Foosball Table Electronic Darts Basketball Machine Arcade Machine Gaming Console 65" TV KTV System & Microphones Mahjong Table & Tiles Poker Mat & Chips Mounted Projector 4 x 1.4m Foldable Tables 2 x 1.8m Foldable Tables Chairs & Stools Water Dispenser Fridge Toilet
  • Can I arrive before my scheduled booking time for setting up?
    All set-up tasks (including catering and decorations) and/or cleaning activities must be completed strictly during the reserved time slot. Exceeding the booking time may be deemed as an extension of the hours and additional charges will be required.
  • Can I bring my own food and beverages?
    Yes, you are allowed to bring your own food and beverages. There is no corkage fee.
  • Can I extend the event duration on the day of the event?
    Yes. you may extend the event duration at a base hourly rate (based on your booking rates).
  • Can the furniture be shifted?
    Yes, you may but please return all shifted furniture to its original position. A fee will be assessed by our staff for any furniture that has been relocated.
  • Can I smoke in the premises?
    The use of e-cigarettes, vaping, smoking, or shisha is strictly prohibited within our premises, except for the designated smoking area on the balcony of Bugis Level 3. A cleaning fee of $250 will be imposed if smoking occurs.
  • Can I bring my pets onto the premises?
    Pets are allowed, but an extra $80 deep cleaning fee will be applied in addition to the standard $60 cleaning fee.
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